FAQ

Absolutely!

You can place an order as a guest with no obligation to create an account. We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time. It’s quick and easy to create an account. Just visit browtricksproducts.com/account/register and follow the instructions on-screen.

Thanks for shopping with us! 

-BrowTricks 

You order confirmation is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch by clicking CHAT just in case there’s a problem with your order.

Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

Thank you for shopping with us! 

-BrowTricks

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away after ordering by clicking CHAT we may be able to cancel your order before it’s processed. If not, we’ll despatch your order and then you can return it to us for store credit if you wish upon receiving it.

Thanks for shopping with us! 

-BrowTricks 

Sadly, we’re unable to modify your order once we’ve started processing it. If you need to order a greater quantity or an additional product, please place a new order online.  If it is within 24 hours, you may use coupon code FREEADDONSHIP to get free shipping on the second order by combing the shipments. 

If you need to cancel part of your order, this is only possible if it has not already been packaged. Please message us as quickly as possible by clicking CHAT. 

Thanks for shopping with us, 

-BrowTricks

Orders that require shipping within the U.S. will be delivered within three to ten days (average is 5 days), depending on your preferred shipping method and your location.  Shipping to countries outside of the U.S. may take up to 21 days. Please get in touch if your order hasn’t been delivered according to the expected timescales, and we will check your order status.

Thank you for shopping with us! 

-BrowTricks 

Hello! At this time we only ship to: 

USA, Canada, Europe, Croatia, Ireland, Australia, and New Zealand. 

For faster shipping to you, or for a distributor that ships Worldwide, 

Go to our UK Brow Tricks site: 

https://browtricks.co.uk

I am SO excited for you to try our products, and you will love Jeni (the store owner). 

She is so sweet and gives superb customer service :) 

Let us know below if there is anything else I can assist with by clicking CHAT, 

-BrowTricks 

Shipping Rates: 

Absolutely!  We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.

Just click CHAT if you need further assistance! 

-BrowTricks 

Have you checked your order's shippping status, and something seems wrong? 

We want to know about it! 

Please start a Support Ticket by clicking CHAT and our shipping manager, Lisa will be in contact with you shortly. 

Ocassionally Shipments are Lost or Stolen.  In this case, we of course re-ship your order out for free immediately.  Please click STORE POLICY HELP to see our lost or stolen policy.  

We apologize for the frustration, and will get your order on it's way to you ASAP!

Chat soon!  

- BrowTricks 

My Miracle Marker is "dried out". 

If you are still having issues, please click CHAT to open a support ticket!

-BrowTricks 

If you are using our numbing cream and your clients are still not getting numb... 

It is something going wrong in the process!  

Please watch this tutorial, and if you follow each step we PROMISE our numbing creams will blow you away!! 

1. How are you prepping the skin?  You should always clean and exfoliate the skin. 

2. How thick are you applying the cream? (depth wise)  It should be 2mm or more rasied off the skin. 

3. Are you occluding with plastic?  Always!!

4. Are you pricking before?  Of course!

5. How long are you numbing for? 15 to 20 minutes.

If you are STILL unhappy, please see our Exchanges and Refunds Policy.   

- BrowTricks

PixelME Pixelblading blades are just that - made SPECIFICALLY for Pixelblading!  

Pixelblades are a revolutionary type of blade, the Nano Pixel Blade allows an artist to embed pigment without slicing or cutting the client’s skin.

This blade features two lengths of blades that allow the artist to tap pigment into skin allowing for a pixelated appearance. The shorter blade length acts as a type of barrier to help prevent blade from puncturing too deeply into the client’s skin.

Using this patent-pending blade allows for the creating of “pixel strokes” that mimic the look of natural hair strokes similar to that of microblading techniques without over damage to the skin.

Receive free access to the Pixelblading course with purchase of blades.

#Pins  14

Blade Shape:  High Low Pixel Blades

Blade Type: FLAT or CURVE

Each blade is individually packaged & sterilized with Lot # & expiration date

BUY NOW 

A revolutionary type of blade, the Pixel Shading Blade allows an artist to embed pigment without slicing or cutting the client’s skin.

Using this patent-pending blade allows for the creating of “Pixelshading” that mimics the look of shading similar to that of micro-shading techniques without over damage to the skin.

#Pins: 14, 15, or 16

Blade Shape: High-Low  Single Row Pixelblade, Double Row Pixelblade, or Triple Row Pixelblade

Blade Thickness: .25mm, or .3mm

Type: Lot # & expiration date on each package.

Each blade is individually packaged & sterilized.

BUY NOW 

BladeME Blades are incredibly sharp and precise Microblading blades, by: Brow Tricks.

BLADE SIZES: 

NANO:  Our thinnest blade.  If you want the lightest, most natural and airy strokes, this is the blade for you!  **Utilize the 14U option for short, curvy stroke patterns.

ULTRA CRISP:  The perfect size blade to provide Ultra Thin microbladed strokes, while providing thorough stroke saturation.

MAX PIGMENT:  This blade gives Maximum pigment saturation to each stroke.  If you have a difficult time seeing your strokes after 1st pass, this blade is a game changer!

Blade Thickness: .16mm, .17mm, .18mm, .25mm

Each blade is individually packages and sterilized with lot # and expiration

BUY NOW 

Hello! And thank you for shopping with BROW TRICKS! 

Our current Specials are as follows: 

PROMO CODES:   

First time order discount, 20% off! = WELCOME20  

Stencils = 20OFF 

RevealME 1st time purchasing = REVEALME 

Sampler Pack 1st time purchasing = SAMPLERPACK

We are also offering 10% Cashback via store credit through 2022.  No code needed!  Just click REWARDS and JOIN! 

Thank you for shopping Brow Tricks! 

-BrowTricks 

Hello!  This is Carissa :)   I absolutely LOVE helping with PMU advice!  I spend about 20 hours weekly replying inside my facebook support group, https://facebook.com/groups/browtrickstribe

I do not give private one on one advice anymore for liability reasons, but also because I like others to see the question and it helps them too! 

You can even post as ANONYMOUS so no one will know its you! 

Also make sure to like my facebook page so you can tag me, BrowTricks in the post <3 

www.facebook.com/browtricks 

Can't wait to see you there! 

- Carissa 

My Miracle Marker is "dried out". 

If you are still having issues, please click CHAT to open a support ticket!

-BrowTricks